Starting Culture Conversations

Starting Culture Conversations

We never speak about workplace culture when things are going well. Typically, we feel the need to improve culture when the recent past has been rocky or the future looks bleak. Revenues are sliding, costs are rising disproportionately, customer complaints are trending upward or industry regulations have changed and we don’t know how to respond. […]

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The trouble with employee engagement

The trouble with employee engagement

It is a familiar scene. The Head of HR is presenting engagement results to the Board and the numbers look pretty good. 65% of the workforce are ‘engaged’, 20% are neutral and 15% are ‘disengaged’. Like every good HR Professional, she has done her homework and pre-empted the questions. How does this compare with external […]

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