In my practice, I apply the Harthill Action Logic framework as a key teaching tool to help leaders better understand how and why they see and interact with the world in the way that they do.  The Action Logic is not well known in Australia, but it should be.  Developed by David Rooke and William […]

Giving or receiving performance feedback when an outcome has been below the standard required is an uncomfortable thing to do. For many of us, we recognise the discomfort and we genuinely don’t want to offend or hurt our employee’s feelings. So we end up circling around the issue, giving non-specific or generalised feedback resulting in […]