The courage of transparency

The courage of transparency

It happens in every business, at some point. A manager oversteps the mark and the robustness of the internal complaints system is tested. It might be that murky area when legitimate performance management action becomes workplace bullying or perhaps one of the several forms of discrimination. What happens next reveal insights into leadership and culture […]

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Germanwings tragedy reveals lack of understanding about mental illness

Germanwings tragedy reveals lack of understanding about mental illness

In the days following the tragic Germanwings disaster, where it appears that Co-Pilot Andreas Lubitz committed mass murder by steering his airliner into the French Alps, authorities have been quick to release their discovery that he suffered from depression and may have hidden this illness from his employer. In response to these revelations, media worldwide […]

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Starting Culture Conversations

Starting Culture Conversations

We never speak about workplace culture when things are going well. Typically, we feel the need to improve culture when the recent past has been rocky or the future looks bleak. Revenues are sliding, costs are rising disproportionately, customer complaints are trending upward or industry regulations have changed and we don’t know how to respond. […]

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The trouble with employee engagement

The trouble with employee engagement

It is a familiar scene. The Head of HR is presenting engagement results to the Board and the numbers look pretty good. 65% of the workforce are ‘engaged’, 20% are neutral and 15% are ‘disengaged’. Like every good HR Professional, she has done her homework and pre-empted the questions. How does this compare with external […]

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