The courage of transparency

The courage of transparency

It happens in every business, at some point. A manager oversteps the mark and the robustness of the internal complaints system is tested. It might be that murky area when legitimate performance management action becomes workplace bullying or perhaps one of the several forms of discrimination. What happens next reveal insights into leadership and culture […]

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Diversity is the First Casualty of Productivity Improvement

Diversity is the First Casualty of Productivity Improvement

Near death experiences tend to change people’s behaviour.  They see things differently and begin to behave in ways that they never thought would have been possible prior to the life changing event. For businesses in the disability sector, the introduction of the National Disability Insurance Scheme is an organisational version of the ‘near death experience’. […]

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Germanwings tragedy reveals lack of understanding about mental illness

Germanwings tragedy reveals lack of understanding about mental illness

In the days following the tragic Germanwings disaster, where it appears that Co-Pilot Andreas Lubitz committed mass murder by steering his airliner into the French Alps, authorities have been quick to release their discovery that he suffered from depression and may have hidden this illness from his employer. In response to these revelations, media worldwide […]

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The trouble with employee engagement

The trouble with employee engagement

It is a familiar scene. The Head of HR is presenting engagement results to the Board and the numbers look pretty good. 65% of the workforce are ‘engaged’, 20% are neutral and 15% are ‘disengaged’. Like every good HR Professional, she has done her homework and pre-empted the questions. How does this compare with external […]

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Providing certainty in uncertain times

Providing certainty in uncertain times

Although having fallen out of fashion in recent years, we used to see lists published periodically of those jobs with the highest satisfaction ratings. Job or employee satisfaction as a concept isn’t very sexy anymore. About ten years ago we moved on to employee engagement as the ‘must have’ indicator. More recently we moved again […]

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